Henry O.Verified Reviewer
Partner, Okonkwo & Reyes LLP · Legal Services · Mid-Market
★★★★★
March 10, 2026
“Finally an AI tool that respects how lawyers work”
What do you like best about Serif?
SOC 2 Type 2 and HIPAA were table stakes for me to even try it. Beyond that, the tone-matching is the real win — drafts read in my voice after 15 years of writing client correspondence.
What do you dislike about Serif?
Outlook support is the only thing missing — they have communicated it is on the roadmap.
What problems is Serif solving and how is that benefiting you?
Drafting client correspondence at the pace clients now expect. Partners on my team have started asking how I am responding so fast.
Recommendations to others considering Serif:
If you are in a regulated industry, ask for the compliance docs upfront — they have them ready.
Ratings breakdown
Meets Requirements
10.0Ease of Use
9.0Ease of Setup
9.0Quality of Support
10.0Has the product been a good partner?
10.0