Cleo W.Verified Reviewer
Head of Customer Success, Pikecraft · Computer Software · Mid-Market
★★★★★
November 30, 2025
“My QBR prep is 10x faster”
What do you like best about Serif?
Customer history, open tickets, recent NPS — all in the pre-call brief. I show up to QBRs like I have been thinking about that customer all week.
What do you dislike about Serif?
NPS pulled from one tool only; need to add the others manually.
What problems is Serif solving and how is that benefiting you?
Customer-context prep for renewal conversations.
Ratings breakdown
Meets Requirements
10.0Ease of Use
9.0Ease of Setup
9.0Quality of Support
10.0Has the product been a good partner?
10.0